Privacy Policy

Last updated: 1 April 2025

1. Introduction

SmallBusinessLoanMY ("we", "our", or "us") operates the website https://smallbusinessloanmy.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

By using this website, you consent to the data practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

Information You Provide

  • Name, email address, and phone number submitted via our contact or lead forms
  • Business name, industry, and loan enquiry details
  • Any other information you voluntarily provide

Information Collected Automatically

  • IP address, browser type, operating system, and referring URLs
  • Pages visited, time spent on pages, and click interactions
  • Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide loan advisory services
  • Connect you with suitable licensed financial institutions
  • Send relevant follow-up communications about your loan enquiry
  • Improve our website content, features, and user experience
  • Analyse site traffic and usage via Google Analytics
  • Display relevant advertisements via Google AdSense
  • Comply with legal obligations under Malaysian law

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Licensed financial institutions — banks and lenders you are matched with, only with your consent
  • Service providers — third-party tools that help us operate our website (e.g., analytics, email delivery), bound by confidentiality agreements
  • Legal authorities — if required by law or to protect our rights

5. Google AdSense & Advertising

We use Google AdSense to display advertisements on this website. Google uses cookies to serve ads based on your prior visits to this and other websites.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use:

  • Essential cookies — required for the website to function properly
  • Analytics cookies — Google Analytics collects anonymised data on site usage
  • Advertising cookies — Google AdSense uses cookies to deliver relevant ads

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry data is typically retained for 12 months after last contact.

8. Your Rights (PDPA)

Under Malaysia's Personal Data Protection Act 2010, you have the right to:

  • Access your personal data held by us
  • Correct inaccurate or incomplete personal data
  • Withdraw consent to processing at any time
  • Request deletion of your personal data (subject to legal obligations)

To exercise these rights, contact us at hello@smallbusinessloanmy.com.

9. Third-Party Links

Our website may contain links to third-party websites including banks and financial institutions. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: